Änderungsprotokoll

Grundlagen für Conversation Mode, asynchrone Recording-Jobs & Staging-Hardening

• Conversation-Mode-Grundlagen: Erste produktionssichere Bausteine für Live-Gespräche mit Dual-Channel-Aufzeichnung, eigenem Dial-Complete-Webhook, Gesprächszusammenfassung und Voicemail-Fallback, wenn niemand abnimmt.
• Asynchrone Aufnahmeverarbeitung: Twilio-Recording-Webhooks antworten jetzt schnell und übergeben schwere Transkriptions- und KI-Arbeit an eine Job-Queue mit dauerhafter Idempotenz.
• Grundlagen für Shared Demo Routing: Die Demo-Locale-Auflösung kann jetzt das gewählte Locale und die gewählte Route direkt am Anruf speichern. Damit bereitet Heilo gemeinsame Nummern vor, ohne die Sprache nach dem Anruf erneut zu raten.
• Sichereres Staging-Rehearsal: Dedizierter Staging-Workflow für Twilio- und Supabase-Tests plus manueller "Process queued jobs"-Button für Nicht-Produktionsumgebungen ohne Vercel-Cron.
• UX- und Stabilitätsbereinigung: Kürzeres Conversation-Timeout außerhalb der Produktion, optionaler Recording-Hinweis außerhalb von Production, Changelog-Aufräumarbeiten, neue Locale-Metadaten und mehrere Dashboard-/Admin-Fixes aus dem heutigen Rollout.

Changelog.v140.title

• Changelog.v140.items.systemHealth
• Changelog.v140.items.confirmationAudio
• Changelog.v140.items.voiceFixes
• Changelog.v140.items.knowHow
• Changelog.v140.items.bugFixes

Changelog.v130.title

• Changelog.v130.items.greetingSchedule
• Changelog.v130.items.audioWav
• Changelog.v130.items.enUS
• Changelog.v130.items.forwardingUX
• Changelog.v130.items.knowHow
• Changelog.v130.items.testimonials
• Changelog.v130.items.branding
• Changelog.v130.items.seo
• Changelog.v130.items.demoManagement
• Changelog.v130.items.securityFixes

4 Sprachen, Transkript-Übersetzung & SMS-Optimierung

• Deutsch & Spanisch: Vollständige de-DE und es-ES Unterstützung in der gesamten App, SMS-Nachrichten, KI-Verarbeitung und Wissensdatenbank-Artikeln.
• Transkript-Übersetzung: KI-gestützte Übersetzung von Anruf-Transkripten in die Sprache des Nutzers über Gemini — Transkripte immer in Ihrer bevorzugten Sprache lesen.
• Wissensdatenbank-Erweiterung: 6 neue GEO-optimierte Artikel in allen 4 Sprachen mit Autoren-Metadaten und Veröffentlichungsdaten.
• Audio-Demo: Interaktiver Audio-Demo-Player auf der Startseite — hören Sie Heilo in Aktion, bevor Sie sich anmelden.
• Kürzere SMS-Links: Neue /c/ und /d/ Weiterleitungen sparen ~45 Zeichen pro SMS und reduzieren Twilio-Segmentkosten.
• Steuer-ID beim Checkout: Erfassung der Steueridentifikationsnummer während des Stripe-Checkouts für Geschäftsrechnungen.
• KI-Halluzinations-Schutz: Puffergrößen-Validierung und Kurzaufnahme-Erkennung verhindern, dass Gemini falsche Daten bei leeren oder beschädigten Audioaufnahmen generiert.
• SMS-Fehlerbehebung: Ein Fehler wurde behoben, bei dem die SMS-Benachrichtigung an den Besitzer den Locale-Code anstelle des Transkript-Auszugs anzeigte.

ElevenLabs v3 Upgrade & Audio Confirmation Messages

• ElevenLabs v3: Migrated to eleven_v3 model with 1,806+ audio tags ([professional], [warmly], [pause:X]) for natural emotional expression and 68% fewer errors on numbers/symbols.
• AudioTagPicker Component: New UI component with 40+ user-friendly audio tag buttons for easy insertion into greeting messages.
• Character Limit Increase: Greeting message limit expanded from 1,000 to 5,000 characters to support longer, more detailed greetings.
• Audio Upload for Confirmation: Added full support for uploading custom audio files for confirmation messages (previously text-only in audio upload mode).
• Voice Stability: Increased default ElevenLabs stability from 0.8 to 1.0 for more consistent voice quality in pre-generated greetings.
• Code Quality: Fixed ESLint warning (setState in useEffect) in MessageEditor component for cleaner, more maintainable code.

Landing Page Overhaul, Phone Management & Content Expansion

• Landing Page Enhancements: Added UTM tracking, social proof section, visual feature showcase with SMS mockups, "Who Is Heilo For?" target audience section, and improved SEO with structured data.
• Know-How Content: Published 10 BOFU articles in Polish and English covering voicemail, AI assistants, and call management — rebranded from "AI" to "Heilo" terminology throughout.
• Phone Management: Added phone deletion, account transfer on re-verification, redesigned forwarding UI with database persistence, and country code selector with validation.
• Admin Notifications: Implemented email notifications via Resend for new registrations, phone verifications, and payments for better admin oversight.
• Call Capture Fix: Create call records at call start (not just recording-complete) to capture all incoming calls, including those without recordings.
• AI Localization: Enforced locale-aware output for call summaries and topics — AI now respects user's language preference (Polish vs English).
• Mobile Optimization: Optimized phone configuration view layout for mobile devices.
• Phone Status Fix: Resolved phone status inconsistency and verified_at timestamp handling.
• Supabase Migration: Migrated from deprecated cookie API (.get()/.set()) to .getAll()/.setAll() for SSR cookie handling.
• Twilio Schemas: Migrated from deprecated .passthrough() to z.looseObject() for webhook validation.

Single Plan Pricing, Email Confirmation & Security Hardening

• Single Plan Pricing: Simplified pricing to a single 49 PLN/month plan for market validation — clearer value proposition, faster onboarding.
• Email Confirmation: Registration now requires email verification before granting access, preventing fake account creation.
• Security Hardening: Patched critical open redirect and webhook bypass vulnerabilities, enabled RLS on all database tables, and completed a full code audit (a11y, architecture, UX).
• Google Ads: Added conversion tracking, remarketing tags, and cookie consent banner for marketing campaign measurement.
• Landing Page: Redesigned mobile hero and problem cards section, added section navigation links with deep linking anchors.
• Know-How i18n: Translated all Knowledge Base articles to English, added internal linking between articles, and fixed Google indexing for Know-How pages.
• Stripe Live Mode: Prepared Stripe integration for production payments with live API keys.
• Admin Panel: Added "Last Login" column to the users table for better user activity tracking.

Settings Redesign, Calls Polish & Content Enhancement

• Settings Redesign: Redesigned SMS, Company, and Welcome pages with a modern multi-card layout for better organization and readability.
• Calls Table: Simplified table actions and improved column layout for a cleaner, more focused call management experience.
• Know-How OG Images: Added dynamic Open Graph images for all Know-How articles, improving social media link previews.
• Landing Page: Replaced generic hero section with product showcase mockups showing the actual Heilo.io interface.
• Polish Terminology: Replaced marketing jargon ('leady') with plain, natural Polish terms across the entire application.

Know-How Section, SEO & Landing Animations

• Knowledge Base: New Know-How section with SEO-optimized articles covering VoIP, virtual PBX, and missed call recovery — including TL;DR summaries, FAQ sections, and JSON-LD structured data.
• SEO Optimization: Added JSON-LD structured data, dynamic sitemap, robots.txt with AI bot crawling rules, and metadata optimization across all pages.
• Landing Animations: Motion.dev entrance and scroll-reveal animations on the landing page for a more engaging first impression.
• Pricing Update: Updated subscription plans to 50/100/200 PLN tiers with revised feature sets.
• Crisp Chat: Linked contact page chat text directly to Crisp embed for instant customer support.
• Developer Tooling: Added Husky + lint-staged for automated pre-commit and pre-push code quality checks.

Language Switcher, Quality & UI Hardening

• Language Switcher Redesign: Modern dropdown design with flag emojis and correct positioning in the dashboard.
• Save as Contact: Added 'Save as Contact' button directly in split view for faster contact management.
• Loading Button: New LoadingButton component with i18n-aware currency and phone formatting.
• Production Hardening: Code quality improvements, type safety fixes, and build error resolutions across the platform.
• Kanban & Charts: Refactored utility functions, renamed charts for clarity, and fixed Kanban card interaction issues.

Configurable Messages, Analytics & Admin Tools

• Recording Confirmation: Customizable confirmation message played after the caller leaves a voicemail, with audio preview support.
• Analytics Dashboard: Added "All calls per day" chart, improved historical data visualization with continuous timeline (no gaps), and added proper axis labels.
• Admin Enhancements: Added ability for admins to delete users directly from the user list dashboard.
• Stability Fixes: Restored missing locale utilities (currency/phone formatting) and fixed build issues caused by dependency updates.

Settings Redesign, SMS Preview & Audit Fixes

• Settings Redesign: Separated SMS into its own settings page, moved account and subscription into the profile popover, and replaced AI branding with Heilo.
• SMS Phone Mockup: Redesigned SMS preview as a realistic phone mockup and removed the dedicated number upsell.
• Greeting Templates: Added ability to save and persist greeting message templates via the database.
• Kanban & Hydration Fixes: Fixed hydration mismatches in localStorage hook, improved Kanban card click targets with stretched-link pattern.
• Code Audit: Added 5MB upload limit for audio files, replaced any types with proper interfaces, added data URL validation, and improved error handling across server actions.
• Contact Search: Improved calls search to include matching contact names.

Security, Type Safety & Design Polish

• CSRF Protection: Added double-submit cookie CSRF protection to all mutation API endpoints with automatic token handling on the frontend.
• Type Safety: Eliminated ~25 any types across the codebase with proper interfaces and unknown error handling.
• Centralized Locales: Unified locale configuration into a single source of truth, removing hardcoded locale values across 5 files.
• Locale-Aware Formatting: Added formatCurrency and improved date/phone formatting to respect user locale settings.
• WelcomeMessage Refactor: Extracted form logic into a dedicated useWelcomeMessageForm hook, reducing component from 608 to 209 lines.
• KPI Cards Redesign: Updated KPI dashboard cards to match the clean, minimal design system — soft shadows and rounded corners instead of heavy colored borders.

Frontend Refactor & Performance

Major under-the-hood improvements to UI primitives and state management.

Google Login, Magic Link & Error Fixes

• Google OAuth: Added 'Continue with Google' sign-in and sign-up buttons on Login and Register pages.
• Magic Link: Added passwordless email login — enter your email and receive a sign-in link.
• Bug Fix: Fixed 'No intl context found' errors on all Settings pages (56+ Sentry occurrences) by adding missing client directive to SettingsLayout.
• Analytics: Integrated Vercel Analytics for traffic and usage insights.
• Email Delivery: Configured Resend SMTP for reliable transactional emails (registration confirmations, magic links).

Mobile UI Audit & Fixes

• Mobile Usability: Fixed the floating 'Onboarding Widget' which was blocking content on mobile screens. It is now collapsed by default.
• Localization: Translated 'Always listening' tagline to Polish ('Zawsze słuchamy') in Dashboard/Landing.
• Layout Improvements: Improved spacing and layout on Register, Login, and Settings pages for mobile devices.

Landing Page & Onboarding Fixes

• Greeting & voice section: New landing page section showcasing greeting options — write your own, record yourself, or use professional AI voices.
• SMS from the system: Landing page now highlights the ability to send SMS directly from Heilo.
• Onboarding fix: Widget now shows real progress based on actual account state instead of hardcoded values.
• Welcome modal fix: Fixed 'Let's Go' button not closing the modal. Renamed to 'Smart Receptionist'.
• Upgrade button: Shows error message when checkout fails instead of silently doing nothing.
• Brand tagline: Added 'Always listening' tagline next to the logo on the landing page.

Contacts & Call Detail Redesign

• Contacts system: Full contacts module — auto-populated from call history, contact detail page with call and SMS history, clickable table rows.
• Save as Contact: One-click button to save a caller as a contact, available on both contact detail and call detail pages.
• 1 number = 1 name: Contacts table is the single source of truth for caller names — editing a contact updates the name across all views.
• Topic as page title: Call detail now shows the recognized topic (service_needed) as the main heading instead of caller name.
• Mobile sidebar fix: Fixed CSS typo (transtone → translate) across 7 files that broke the mobile sidebar slide animation.
• SMS phone number: SMS notifications now always include the caller's phone number as a separate line, even when the name is recognized.
• SMS contact name fix: SMS notifications now use the saved contact name instead of showing 'unknown caller' for known contacts.
• SMS history fix: Call detail page now shows all SMS messages for the caller's phone number, not just per single call.
• Contact tabs: Contact detail page now shows calls and SMS history in tabs side by side.

Savings Calculator Redesign

• New calculator design: Light, modern look replacing the dark panel — rounded cards, gradient title, thinner sliders.
• Clear business narrative: Results panel shows: loss → solution cost → net monthly profit.
• Solution cost: New section comparing monthly loss with Starter plan cost (50 PLN/mo.).
• Cleaner code: Removed abstract ROI card, simplified component structure and translations.

Production Fixes & Calculator Update

• Production Critical Fix: Resolved "Server Components render" error by reverting next-intl Webpack configuration and Sentry client-side migration.
• Sentry Stability: Restored stable Sentry configuration to ensure reliable error tracking.
• Savings Calculator Update: Extended slider ranges to 500,000 PLN and 300 missed calls per week based on user feedback.
• Build System Fix: Resolved NextRequest type mismatch in recording route handler.
• Architecture Audit: Verified API v1 architecture stability and code quality.

Visual Rebrand & Middleware Fix

• New color system — custom heilo-blue + coral palette, gray→slate migration across the app
• Gradient text color for Heilo.io logo on all pages
• Removed H icon and Business AI subtitle from the logo
• Fixed Next.js middleware — restored locale routing and authentication

Mobile UX Fixes, Login i18n & Forgot Password

• Centered View Toggle: The table/board view toggle is now properly centered on mobile screens.
• Removed Horizontal Scroll: Fixed unwanted horizontal scrolling on the calls list in mobile view.
• Settings Submenu on Mobile: The settings navigation submenu is now fully visible when opening the sidebar on mobile devices.
• Contact Page: Added a new contact page — no more 404 when clicking Contact in the footer.
• Login Page Translation: The login page is now fully translated into Polish.
• Forgot Password Page: Added a password reset page with Supabase integration — no more 404 on 'Forgot your password?'.
• Codebase Cleanup: Removed 24 unused SQL migration files, 12 deprecated API proxy routes, legacy reprocess endpoint, dashboard redirect page, and build artifacts. Updated all /dashboard references to /calls.

Demo Call Link, UI Polish & Changelog i18n

• Public Demo Call: Added a public demo call link for potential customers to experience the platform without signing up.
• Unified Form Styles: Unified form field styles in company settings for a consistent look across all input fields.
• Sentry Tunnel Fix: Fixed Sentry tunnel returning 405 errors.
• URL Update: Updated hardcoded URL from vercel.app to www.heilo.io across the platform.
• Lead Timer Simplification: Simplified the lead timer component for better clarity and removed AI branding from public-facing pages.
• Onboarding Widget Fix: Fixed onboarding widget visibility on public pages.
• Mobile UI Spacing: Tightened mobile UI spacing and font sizes for call views for a more compact layout.
• Changelog i18n: Full internationalization of the changelog page — now available in both Polish and English.

Twilio IE1 Region Fix & Test Override

• IE1 Region Support: Fixed webhook signature validation for IE1-region Twilio numbers — the system now tries both the main auth token and the IE1 auth token.
• Configurable Test Override: Moved test number redirect logic to environment variables (ENABLE_TEST_OVERRIDE, TEST_OVERRIDE_INCOMING_NUMBER, TEST_OVERRIDE_TARGET_USER_PHONE).
• Demo User Fallback: Added a configurable DEMO_USER_ID as fallback for unrecognized direct calls.
• Middleware Fix: Fixed API middleware execution order — withAuth now runs correctly before withAdmin.
• Gemini Model: Switched from deprecated gemini-2.0-flash-exp to stable gemini-2.0-flash.

API Refactoring & Unified Error Handling

• API Versioning: New /api/v1/ endpoint structure with full backward compatibility.
• Result Type Pattern: Introduced unified error handling inspired by Rust — Result<T> type for explicit error management.
• Standard API Responses: All endpoints return a consistent {success, data/error, meta} format.
• Middleware System: Composable middleware for auth, validation, rate-limiting, and error handling.
• Zod Validation: Comprehensive validation schemas for all endpoints.
• Repository Layer: New repositories for phones and subscriptions with unified data access.
• Service Layer: Refactored billing-service and phone-verification-service.
• AppError Class: Structured errors with codes, HTTP statuses, and details.

Paywall System & Performance Optimizations

• Trial Paywall: Users on the free plan can view details for up to 10 calls. After exceeding the limit, a paywall with an upgrade button is displayed.
• Usage Banner: New banner on the calls list showing usage limits (e.g. "14 / 10 calls") with a progress bar.
• Split View Paywall: Detail blocking also in split view (vertical/horizontal).
• TanStack Query: Client-side caching implementation — faster page transitions without reloading data.
• Progress Bar: Elegant progress bar (YouTube/GitHub style) during navigation instead of skeleton loading.
• Pagination: Calls list shows 20 items per page with full navigation (first, previous, next, last). Page number saved in URL (?page=2).
• Polish Translations: Full localization of paywall and usage banner components.

UI Optimized for Business Users

Comprehensive UI refresh targeting professionals 35+: larger fonts, bigger touch targets (44-48px), improved color contrast, and more spacious layouts across all components including Kanban cards, call tables, filter bars, and mobile views.

Polish Localization & Stability Fixes

• Polish Localization: Complete translation of Settings, Call Details, and technical instructions.
• Navigation Refactor: Migrated Archive and Trash to dedicated routes (/calls/archive) fixing sidebar highlighting.
• Phone Settings UI: Redesigned layout into focused sections (Connected Phones, Business Number, SMS Config).
• Calls Table: Optimized column widths for Status and Actions to prevent cramping.
• Bug Fixes: Resolved "Add Phone" form visibility and build errors.

Trash Functionality & UX Polish

• Trash & Soft Delete: Added full "Trash" support (soft delete) with restore functionality. Deleted items are safe for 30 days.
• Navigation Groups: Calls now organized into "Incoming", "Archive", and "Trash" tabs with live counters.
• Better Layouts: Refined "Call Details" action buttons into a clean grid layout.
• Kanban Actions: Added quick "Trash" button directly to Kanban cards.
• Status Cleanup: Removed "Rejected" status entirely — existing rejected calls migrated to Trash.

UI Refinement & Architecture Modernization

• Split View Refactor: Moved layout toggle to a dedicated "View" menu in the filter bar for better accessibility.
• Layout Persistence: Board/List toggle and Split View preferences are now saved and restored automatically.
• UI Consistency: Unified height and styling of all filter controls (Status, Quality, Date) for a polished look.
• Footer Improvement: Relocated footer links to the left to prevent overlap with onboarding widgets.
• Next.js 16 Readiness: Migrated middleware to proxy.ts to comply with upcoming Next.js conventions.
• Board View Fix: Resolved issue where KPI dashboard was hidden in Kanban mode if Split View was active.

Analytics & Workflow Efficiency

• Redesigned Analytics: Replaced grid cards with large, vertical yearly charts for MRR, ARR, Churn, and LTV.
• Rapid Navigation: Added Next/Previous buttons to call details with Gmail-style keyboard shortcuts (J/K).
• History Tracking: Analytics now enables full 365-day trend analysis for all key metrics.
• Help Tooltip: Added keyboard shortcuts reference directly in the navigation bar.
• Stability Fixes: Resolved i18n context issues for robust error handling across all pages.

Comprehensive Analytics Dashboard

• Advanced Metrics: New comprehensive dashboard tracking Acquisition, Activation, Revenue, Retention, and Engagement.
• Revenue Intelligence: Real-time MRR, ARR, ARPU, and Trial-to-Paid conversion tracking.
• User Activation: Monitoring onboarding completion rates and time-to-first-call to optimize user journey.
• Retention Analysis: Churn rate tracking and Customer Lifetime Value (LTV) estimation.
• Engagement Trends: Daily/Weekly/Monthly Active Users (DAU/WAU/MAU) and call volume trends.
• React 19 Compatibility: Updated authentication flows to use the new useActionState hook, resolving consolidation warnings.

Global Reach & Security Hardening

• Full Internationalization (i18n): Complete support for Polish and English languages across the entire platform.
• Language Switcher: New instant language toggle in the sidebar with user preference persistence.
• Security Hardening: Audited RLS policies to prevent unauthorized data access (Strict Insert/Update policies).
• Secure Headers: Implemented automotive-grade HTTP security headers (HSTS, X-Frame-Options) to protect against XSS and Clickjacking.
• Rate Limiting Verification: Confirmed robust brute-force protection via Twilio Verify and Supabase Auth limits.

Architecture Refactoring & Code Quality

• Centralized Configuration: All environment variables now accessed via getConfig() instead of scattered process.env calls — easier maintenance and testing.
• Service Layer: Extracted voice and transcription logic into dedicated services (lib/services/) for better separation of concerns (Voice, Twilio Audio, Gemini Processing).
• Unified Audio Pipeline: Centralized audio download and AI analysis logic, eliminating duplication across 3 different endpoints.
• Frontend Architecture: Refactored CallsView and KanbanBoard into modular components with custom hooks (useCallsFilters, useKanbanDnD) for better maintainability.
• Repository Layer: Fully integrated CallRepository into admin endpoints and Twilio webhooks, centralized data access logic.
• Type Safety: Enhanced ProcessedTranscript definitions and Zod schemas for stricter validation across the entire stack.
• Repository Pattern: Introduced lib/repositories/ with CallRepository and ProfileRepository for consistent database access.
• Twilio Middleware: New withTwilioWebhook wrapper eliminates repetitive webhook validation code across route handlers.
• Webhook Refactoring: Complete rewrite of recording-complete webhook using new Service/Repository pattern, significantly improving reliability and testability.
• Constants Module: Extracted magic numbers and strings to lib/constants/ for consistent configuration.
• Skeleton Loading: Added loading states with skeleton components for /calls and /calls/[id] pages.
• UI Architecture: Decomposed CallRow into focused components (CallRowNotes, CallRowStatus) and promoted logic to reusable useCallActions hook.
• Configuration: Centralized AI model settings in lib/config.ts, removing hardcoded values from services.
• Architecture Documentation: Comprehensive architecture.md documenting system structure, data flow, and integration patterns.

Mobile Optimization & AI Recommendations

• Mobile Settings: All settings pages optimized for mobile — forms, buttons, and layouts now stack properly on small screens.
• Clear AI Recommendations: New binary recommendations with emojis: ✅ Your topic, 🔥 Hot lead, ❌ Not your topic, ⚠️ Check yourself.
• Recognized Topic: Moved topic section above recording for better visibility, renamed columns for clarity.
• Full Transcript View: Removed text truncation from calls list — see full topic and transcript content.
• Twilio SID: Full call ID now visible in Call Details for customer support communication.
• Renamed Sections: "Customer Insights" → "Good questions to ask during the call".

UI Polish & Desktop Optimizations

• Desktop Table Layout: Optimized Calls table with compact date formats, smarter column widths, and increased content readability.
• Ultra-Compact KPI Cards: Reduced size of top metric cards on desktop to maximize screen space for the calls list.
• Mobile Transcript Improvements: Increased transcription visibility on mobile cards (up to 6 lines) for better context at a glance.
• Widget Layout: Swapped Onboarding and Crisp chat widgets — Chat now floats above the Onboarding checklist on the right.
• Call Back Action: Renamed "Call" to "Call back" on mobile for clarity.

Caller SMS & Onboarding Improvements

• Caller Confirmation SMS: Fixed SMS sending to callers — messages now properly sent after voice message is transcribed.
• Customizable SMS Template: New settings page for personalizing the confirmation message sent to callers with live preview.
• Friendly Reference Numbers: SMS now shows easy-to-read reference numbers (YYYYMMDD-XXXX) instead of UUIDs.
• Enhanced Logging: Added diagnostic logs for SMS functions to track delivery status in Vercel logs.
• Onboarding Widget: Improved widget with navigation links, hidden on public pages (login, signup).
• Onboarding Reorder: "Set up call forwarding" now appears before "Add company info" for better flow.

Infrastructure Security & Stability

• Structured Logging: Implemented centralized logging system with Sentry integration for better error tracking.
• Infrastructure Hardening: Consolidated webhook logic and improved error handling for Twilio integration (including IE1 region support).
• Auth Stability: Fixed "Invalid Refresh Token" loops by automatically cleaning up stale sessions in middleware.
• Component Refactoring: Optimized Settings pages by splitting large forms into focused, maintainable micro-components.
• Environment Fixes: Resolved localhost vs production URL discrepancies for SMS notifications.

Launch Readiness & Observability

• Sentry Integration: Error tracking, performance monitoring, and session replay for better debugging.
• Crisp Chat Widget: Live chat support with automatic user identification — we see your email and company when you write.
• PostHog Analytics: Product analytics, session recordings, and user behavior tracking.
• Legal Pages: Added Terms of Service and Privacy Policy pages with GDPR/RODO compliance.
• Success Funnel: KPI dashboard with Total Calls, Qualified Leads, and Potential Value.
• Stripe Integration: Complete subscription system with Checkout, Customer Portal, and Webhooks for automated status updates.
• SMS Notifications: Receive instant SMS alerts for new business leads, including AI summary and lead score.
• Onboarding Tour: Quick Start checklist for new users to connect their number, test calls, and enable notifications.
• Filter Persistence: Filters are saved in URL — navigate to call details and back without losing your view.
• Unified Filters: Search, Status, Quality filters work across List and Kanban views.
• Ctrl+Click Support: Open call details in a new browser tab.

Visual Polish & UX Refinements

• Callback Response Meter: Redesigned "Response Time" into a compact, single-row meter with clear sentiment stages (Excellent to Critical).
• Drag & Drop Visuals: Trello-like Kanban dragging with full-card ghost images and placeholders.
• Admin Redirect: Admins are now automatically directed to the Admin Dashboard upon login.
• Header Optimization: Compact "Calls" header to save vertical screen space.
• Message Preview: Quick click-to-preview greeting message using a new popover.

Direct Call Handling & Admin Tools

• Improved direct call identification: System now recognizes owners calling from their verified numbers.
• Added Admin Impersonation: Super admins can now log in as users to troubleshoot issues.
• Fixed forwarding number issues: Default forwarding number logic updated for all new accounts.
• Updated USSD codes: Now using double-star prefix (e.g., **61*) for better compatibility.

Gemini 3.0 & Prompt Refinement

• Upgraded AI engine to Gemini 3.0 Flash (Preview) for faster and more accurate analysis.
• Refined "What to do next" prompts to provide natural language advice (e.g., "Call back and schedule a meeting").

Lead Tracking & Response Time

• Lead Temperature: Animated progress bar showing lead urgency with shimmer effect for new leads.
• Response Time: Tracks how quickly you respond to new leads with visual indicator.
• Card Reordering: Drag cards vertically within Kanban columns to prioritize leads.
• Quick Status Move: One-click button to advance leads to next stage.
• Brute-Force Protection: Rate limiting for login attempts to prevent attacks.
• Phone as Primary: Caller phone number shown prominently, name as secondary identifier.

Welcome Messages & Address Intelligence

• Voice Preview: Test your welcome message before saving with audio preview.
• AI Address Extraction: Automatically extracts client address, city, and country from transcriptions.
• Distance Calculation: Shows approximate distance between your office and client location.
• Date Filtering: Filter calls by Today, Week, Month, Quarter, or Year.
• Service Requested Column: New column in table view showing what service each caller needs.
• Inline Editing: Per-field auto-saving in Account settings and Call details.
• Template Dropdown: Quick message templates for faster responses.

🚀 Heilo.io Initial Launch

• Core Platform: Heilo.io with Twilio integration for call recording and forwarding.
• AI Call Analysis: Powered by Gemini 1.5 Flash for automatic transcription and lead scoring.
• Kanban Dashboard: Full-width board with New, Negotiations, Preparing Offer, and Done columns.
• Custom Greetings: Personalized voicemail messages per company.
• 2026 Design System: Modern glassmorphism UI with gradients and smooth animations.
• Security Audit: Webhook validation and authentication hardening.
• Settings Tabs: Organized into Account, Company, Forwarding, and Subscription sections.
• Call Details: Notes editor, task management, and AI-powered summaries.