Everything you need to never miss a call again
Explore the complete set of tools that make Heilo.io the smartest voicemail for businesses.
Your business never misses a call
Heilo answers when you cannot. No app installation, no new hardware — works with your existing phone number in minutes.
Greeting Schedule
Automatic call answering
When you are busy or unavailable, Heilo picks up and greets your callers with a professional voice message.
Works with any phone
Mobile, landline, VoIP — connect any phone number. No app download or special hardware required.
5-minute setup
Enable call forwarding on your phone and Heilo starts answering immediately. No IT team needed.
Custom voice greetings
Write your own text and choose from professional voices, or upload your own recording. Your brand, your style.
Time-based greeting schedule
Set different greetings for business hours, lunch breaks, and after-hours. Up to 3 schedule slots with day and time rules.
Multi-language voice support
Greet callers in Polish, English, German, or Spanish with natural-sounding voices. Serve international clients in their language.
Every voicemail, transcribed and analyzed
Heilo automatically transcribes recordings, extracts key information, and tells you exactly what to do next.
Transcript
“Good morning, I'd like to ask about a bathroom renovation quote for a small apartment, around 8 square meters...”
Extracted Data
Recommendation
Call back today — client needs a quote for an 8 sqm bathroom renovation. High intent, prefers next week.
Automatic transcription
Every voicemail is transcribed within seconds of hanging up. Read what callers said without listening to recordings.
Language detection (34+ languages)
Heilo automatically detects the language your caller speaks — no configuration needed. Works with over 34 languages.
One-click translation
Translate any transcript into your language with a single click. Understand every caller, regardless of what language they speak.
Smart data extraction
Heilo extracts caller name, location, service needed, preferred date, and contact details — all automatically from the voicemail.
Actionable summary
Get a clear recommendation after each call: who to call back, what they need, and how urgent it is.
Intelligent inquiry scoring
Each call is scored 1-10 based on urgency and purchase intent. Hot, warm, or cold — you know right away.
All your calls, organized and actionable
A single dashboard to search, filter, prioritize, and manage every call your business receives.
| Time | Caller | Status | Score |
|---|---|---|---|
| 12:45 | John Smith | New | 8/10 |
| 11:30 | Sarah Johnson | To Call | 6/10 |
| 10:15 | Peter Wilson | Qualified | 9/10 |
Funnel
Call list with smart search
Search across caller names, phone numbers, topics, and transcripts. Filter by status, date range, or inquiry quality.
Kanban board
Drag and drop calls across status columns — New, To Call, Contacted, Qualified, Rejected. Visual funnel management.
7-step status track
Track every call from first contact to qualification. Seven statuses to match the way you work, changeable with one click.
Split view
Preview call details without leaving the list. Choose vertical or horizontal split to match your screen.
Archive & trash
Archive handled calls to keep your inbox clean. Soft-delete with restore capability — nothing is lost permanently.
Call navigation
Move between calls with Previous/Next buttons. See your position in the list — 'Call 3 of 47'.
Everything about every caller, in one place
Full call records with audio, transcript, notes, tasks, and observations — your complete phone CRM.
Client prefers mornings. Send quote by Friday.
Audio player
Listen to every voicemail recording directly in your browser. See duration, detect silent calls automatically.
Notes & task list
Add notes after every callback. Create reminders with checkboxes — never forget what you promised.
Order value
Assign monetary value to each inquiry. Track your funnel value and see how much revenue your calls generate.
Customer information
Record how customers found you and why they chose you. Build intelligence about your most effective channels.
Response time
See how quickly you responded to each call. Research shows calling within 5 minutes is 100x more effective than waiting 30.
SMS history by caller
View all SMS messages exchanged with each caller — automatic notifications and manual messages in one thread.
Your client database, built automatically
Every caller becomes a contact. Search, organize, and import — your client list grows with every call.
John Smith
+48 512 3**
Sarah Johnson
+48 600 1**
Peter Wilson
+48 722 8**
Import contacts
CSV, TXT, VCF
Auto-populated contacts
Caller details from voicemails are automatically saved. Your contact database grows without typing a single name.
One-click save
Save any caller as a named contact instantly. Pre-filled with the name Heilo extracted from the voicemail.
CSV & vCard import
Upload your existing contacts from CSV, TXT, or VCF files. Drag and drop your client list into Heilo in seconds.
Full contact history
See every call and SMS for each contact on their detail page. Complete interaction history at a glance.
Instant notification for every voicemail
Get an SMS the moment someone leaves a message. Your callers get confirmation too.
New voicemail from John Smith (+48 512 345 678). Topic: Bathroom renovation quote. Score: 8/10 — Hot Inquiry. View: heilo.io/c/247
Thank you for your message! We received your inquiry about bathroom renovation and will call you back shortly. Ref: #247
Instant SMS to you
After every voicemail, Heilo sends you an SMS with the caller's name, topic, inquiry score, and a direct link to the call.
Automatic caller confirmation
Your callers receive a branded SMS confirming their message was received. Customizable template with your business name.
Custom sender name
SMS messages arrive from your business name instead of a random number. Professional branded communication.
Highest-grade security, built in
Your data is protected with the same standards used by banks and healthcare companies.
GDPR Compliant
Full EU data protection
EU Data Storage
Servers in European Union
Encrypted
TLS encryption in transit
Verified Connections
Cryptographic signature validation
GDPR compliant
Full compliance with European data protection regulations. Your data is processed and stored according to GDPR requirements.
Data stored in EU
All your data is stored on servers within the European Union. No data leaves the EU.
Encrypted connections
All data in transit is encrypted with TLS. Your calls, transcripts, and personal data are always protected.
External connection verification
Every incoming connection from an external system is cryptographically verified. No unauthorized data can enter the system.
Ready to never miss a call?
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