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Invite to record

Call recording on invitation — invite Heilo into an ongoing call

An important call is already happening? Add Heilo as a third conference participant — from that moment the call is recorded, transcribed and turned into agreements. From any phone, with no app and no number change.

Heilo listens in silence — it never speaks and never talks for you. It records and takes notes.

Works with any phone
No number change
No app
Start for freeSee how it works

How it works

Four steps — mid-call

You record exactly the calls you choose — and you decide during the call.

1

The call is on

You talk as usual — from your own phone, mobile or landline. No preparation before the call.

2

You invite Heilo

In your phone app you pick “Add call”, dial your Heilo number and merge the calls — just like a regular three-way conference.

3

Heilo listens and records

From the moment you merge, Heilo listens silently and records the call. It never speaks — the other side keeps talking only to you.

4

Transcript and agreements in your panel

When you hang up, you get the transcript, a summary and the extracted agreements: deadlines, amounts and next steps — ready in your Heilo panel.

Who it's for

For professionals who settle things over the phone

Not every call needs recording — but the important ones must end up in black and white.

Advisors and experts

Terms, quotes and recommendations are agreed on calls. Invite Heilo, and every agreement with a client is written down and at hand.

Business owners and freelancers

Scope, deadlines and budget get settled over the phone. Instead of scribbling notes, you get a transcript and a list of agreements after every important call.

Reps on private numbers

Calling from your own phone, but a key conversation should reach the company? Invite Heilo — the notes and agreements land in the team panel.

GDPR

Fair play: the other side always knows

With invite-to-record, you are the one recording — tell the other side the call is being recorded. Honest and GDPR-compliant.

Inform the other side

One sentence at the start is enough: “I'm recording this call so nothing gets lost.” Participants informed — recording in line with fair play and GDPR.

Retention control

You decide how long Heilo keeps recordings and transcripts.

Controlled access

Recordings and notes are visible only to authorised people in your organisation.

Frequently asked questions

No — it listens in silence, records and takes notes. The other side talks only to you the whole time; Heilo never runs the conversation for you.
Like a third conference participant: in your phone app pick “Add call”, dial your Heilo number and tap “Merge calls”. From the moment you merge, the call is recorded.
Yes — with any phone that supports three-way calling (practically every mobile and most landlines). No app, no extra hardware and no number change: you call and answer as before.
Yes — as long as the other side is informed. With invite-to-record, that's on you: say at the start that the call is being recorded. Fair play, and in line with GDPR.
A transcript of the recorded part, a summary and the extracted agreements: deadlines, amounts, promises and next steps — plus proposed tasks. All in your Heilo panel.
Invite-to-record covers the calls you're on. Missed calls can be caught by Heilo business voicemail — the caller leaves a message, and you get the recording, a transcript and a summary.
The invite is always manual — you decide which call to record. If you want everything recorded automatically, the natural next step is a dedicated Heilo business number — it records every call and catches the missed ones.

Record what matters — on your invitation

Create an account and invite Heilo into your next important call.

Start for free

The natural next step: a dedicated business number

When important calls become the norm, manual inviting stops being enough. A dedicated Heilo number catches everything automatically — every call recorded, transcribed and turned into agreements, missed calls included.

See the call assistant