How to forward calls on iPhone (iOS)?

See also: How Heilo uses this forwarding? | Looking for Android version?

TL;DR: On iPhone, enable forwarding in: Settings → Phone → Call Forwarding → toggle switch → enter destination number. You can also type code **21*number# on the keypad. Works with every operator.

Got an iPhone and want someone else to answer your calls or have them go to another number? No problem, it's super simple on iPhones.

Here's what you need to do:

1. Go to Settings (the gray icon with gears).
2. Scroll down a bit and find Phone.
3. Tap Call Forwarding.
4. Move the slider next to Call Forwarding so it turns green.
5. A Forward To field will appear. Tap it.
6. Enter the phone number where calls should go.
7. Go back with the arrow on the left. If everything went well, you will see that number next to "Forward To".

Alternative Method: Quick Codes (USSD (special codes typed on the phone keypad))

If you don't want to dig through settings, you can do it with codes. This works regardless of your carrier.

To forward all calls:

1. Open the Phone app (green handset).
2. Select Keypad.
3. Type code: **21*destination_number# (for example **21*555123456#).
4. Press the green handset.

Done! All calls fly to the new number.

To disable forwarding, type ##21# and confirm with the green handset.

Other useful codes:

• Forward when busy: ** 67 * number# (disable: ##67#)
• Forward when no answer: ** 61 * number# (disable: ##61#)
• Forward when out of reach: ** 62 * number# (disable: ##62#)

FAQ – Frequently Asked Questions

Does iPhone forwarding work with every carrier?

Yes, the option in iOS settings (Settings → Phone → Call Forwarding) and USSD codes work with practically all operators.

Can I forward only when I don't answer?

In iOS settings, only unconditional forwarding (all calls) is available. For conditional forwarding, use the USSD code **61*number# (when no answer) or **62*number# (when out of reach).

How to disable forwarding on iPhone?

Go to Settings → Phone → Call Forwarding and toggle the switch off. For USSD codes, type ##21# on the keypad and press the green handset.

Summary

Call forwarding on iPhone is a matter of a few clicks in settings or entering a USSD code. If you are looking for a professional way to handle missed calls in your business, check out Heilo.io — an smart assistant that will answer and handle clients for you.

• Heilo.io